Contact the clad metal export team
Email and WhatsApp both reach the export team at the Zhao'an plant. Include the material structure, the cookware application and the destination country in the first message so the reply can be technical rather than a request for basics.
What to put in the first message
- The cookware you are making, and the hob type it is sold for.
- The layer structure you want, or a drawing if you have one.
- Thickness per layer and total thickness, if known.
- Diameter or blank size, and the tolerance your press needs.
- Order quantity and monthly demand.
- Destination port and the trade term you work on.
If half of that list is unknown, send the half you have. The technical review can work from a drawing and a target weight.
Plant and offices
The production site is in Zhao'an County, Zhangzhou, Fujian. Sales offices serve the three cookware clusters the company works with: Caitang in Chaozhou, Foshan in Guangdong and Yongkang in Zhejiang.
Export enquiries are handled in English during China business hours, Monday to Saturday. Enquiry information is not sold or passed to third parties.
Questions
Common questions
Can I call instead of writing?
WhatsApp is the fastest channel for a first contact, and the office line works during China business hours. A written enquiry with the structure attached is still needed for the technical review.
Do you answer in other languages?
English is the working language for export enquiries. Drawings and specifications in other languages are reviewed with an English summary.